Leading Air Purification Manufacture Industry
Plymovent is a leading manufacturer of air purification devices for industrial use. This includes factories in automotive, heavy industry, and transport manufacturing. They work with reputable brands like Mazda and Scania. They needed a system for remote control, visualising real-time performance data, and receiving proactive maintenance alerts that prevent costly downtime before it happens.
Project Name: ControlPro Connect
Challenges
Plymovent and its industrial clients faced with operational, maintenance, and business challenges in managing complex air extraction systems.
Operational Inefficiencies & Lack of Control: Clients lacked remote control and monitoring capabilities, leading to unnecessary energy consumption from systems running during off-hours. Managing devices was also difficult, with challenges in locating specific units within large factories and organising them into logical zones for granular control.
Reactive Maintenance & Unplanned Downtime: Without performance data, maintenance was reactive, not proactive. This resulted in frequent, unexpected equipment breakdowns, significant production losses, and costly emergency repairs, compounded by the clients' lack of in-house technical expertise.
Business & Service Limitations: Plymovent struggled to differentiate its high-value equipment and lacked visibility into end-customer usage through its partner channels. This hindered proactive after-sales service and the ability to develop new, subscription-based revenue streams, while also complicating the process of providing secure, remote technical support.
Solutions
We developed ControlPro Connect, an intelligent IoT platform that transforms Plymovent's physical filter systems into smart, connected devices. This one-stop solution allows for efficient remote management and data-driven oversight.
Centralised Visual Control & Smart Automation: The platform offers an interactive factory map for visual management of all systems, zoning, and real-time status monitoring. It enables smart scheduling to optimise energy consumption and allows for secure remote control from any location.
Proactive Maintenance & Performance Insights: By delivering real-time data on system performance and indoor air quality, ControlPro Connect uses historical analysis to predict potential issues. The system automatically generates email alerts for maintenance needs, enabling proactive action to prevent costly downtime.
Integrated Ecosystem & Enhanced Support: Designed for the entire business channel, the platform provides distinct interfaces for partners and end-customers, all integrated with Single Sign-On (SSO). A key feature is the secure, permission-based remote help desk, allowing the Plymovent team to directly troubleshoot customer systems for faster, more effective support.
Outcomes
The implementation of ControlPro Connect delivered transformative value for both Plymovent and its customers, providing significant operational and strategic advantages.
Enhanced Client Efficiency & Value: The platform delivers direct customer value by automating system control and monitoring. It reduces unplanned downtime and boosts factory efficiency.
Strengthened Business Model & Competitive Edge: ControlPro Connect enables a proactive, data-driven after-sales service. This created a powerful competitive advantage, turning the platform into a sales tool to visually demonstrate value. It also has a subscription-based service model.
Data-Driven Insights & Channel Transparency: By providing access to real-time and historical data, the solution empowers smarter decision-making for both Plymovent and its clients. Importantly, it gives clear visibility into the whole operation process, showing how end-customers use the products and effectively transforming physical hardware into a smart, connected IoT asset.